For callouts 24/7 0499 320 990

For administration 0417 009 980

Monday to Friday 9am – 5pm

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Advice

advice box and advice page barry

The passing of a loved one raises many questions. Whatever the time or circumstances of passing, our Funeral Director Barry is available 24 hours a day, 7 days a week.

Every loved one is different. That means every goodbye is different.  With over a 30 years experience, our Funeral Director has extensive knowledge of how to meet the needs of families so they have less to worry about during sorry time. He will respectfully care for your loved one and help you through the entire process, from the time of their passing until they are lovingly farewelled.

To make sure things run smoothly, our team will work with the authorised person or the Marigeth to:

  • Help select an appropriate coffin or casket and make sure it is prepared in time for the funeral
  • Organise any travel that is needed for your loved one
  • Help co-ordinate the funeral arrangements so that everything runs smoothly on the day of the funeral
  • Provide information on any available avenues for financial assistance
  • Liaise with relevant local government and state government agencies on your behalf if required

Questions and Answers

What to do if someone passes away?
  • If passing away occurs at home, and it was expected, call your doctor. Your doctor will fill out a form for the cause of death.
  • If passing away occurs in an aged care facility or hospital, the facility or hospital will arrange for a form for the cause of death.
  • If passing away occurs at home or elsewhere, and it was unexpected, call the Police.
  • If you are unsure, call the Police.
  • Representatives of Kaiwalagal Funeral Services have 30+ years of experience and skill-sets to meet your funeral needs.
  • The Kaiwalagal Funeral Services team will work with the authorized person or Marigeth chosen by the family to act on behalf of the family.
  • The authorised person or Marigeth makes the final choice and arrangements needed for the funeral service.

Funeral Assistance for Hardship – When a family can’t afford a funeral for a relative who passes away in Queensland, funeral assistance may be available. Coroners Court of Queensland has a lot of information regarding the eligibility requirements, and what type of service is provided under that scheme. Applications for assistance can be made at the Magistrates Court.

Funeral Assistance for Victims of Homicide – If a loved one dies from an act of violence, families may be eligible for assistance from Victim Assist Queensland. 

For further advice, please contact:

  • Every situation is different, and depends on many factors including where your loved one is located and where they may be buried.
  • There is no ‘one-size-fits-all’ package.
  • We will work with you to tailor a package that meets the needs of your family and loved one.
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If you need to talk to someone about loss, grief or bereavement, you may wish to access resources such as:

  • Lifeline Australia on 131 114 (24/7 service)
  • Beyond Blue on 1300 22 463/6 (24/7 service)
  • Because of the wide variation in Aboriginal and Torres Strait Islander cultures, modern funerals can take many different forms.
  • For non-Indigenous people attending an Aboriginal or Torres Strait Islander funeral, it is advisable to speak to a friend or family member of the deceased to confirm the dress code.
  • Be aware that, as a non-Indigenous person, you may not be invited to observe or participate in certain ceremonies and rituals, though this differs between communities.